IN A shock announcement, Citroën Australia confirmed this week it is pulling out of the Australian new car market, effective November 1 this year.
David Owen, General Manager Citroën Australia, said the decision was made after considering the 'rapidly evolving, dynamic, and competitive' nature of the Australian market, and took into account the brand's history in Australia.
“The decision for Citroën Australia to cease new vehicle sales was not made lightly; it was made after careful consideration of the current and future product available for our country, in the context of the local market and the preferences and requirements of Australian new vehicle buyers," Mr Owen said.
“Our dedication to putting our customers at the centre of everything we do remains resolute. We know there will continue to be Citroën owners in Australia, with many Citroën vehicles still on the road, and our passionate Citroën Australia team and retailer network are committed to supporting the continued vehicle maintenance needs of our customers.”
Citroën Australia remains ready to support their servicing needs via 35 authorised Service Centres across Australia. Customers can search for their nearest authorised Service Centre at www.citroen.com.au.
At these authorised Service Centres, customers will continue to have access to factory-trained technicians, genuine parts, completion of applicable service and recall campaigns, and diagnostic updates.
New vehicle orders placed by customers before November 1, 2024 will be fulfilled and delivered to Australian customers, with the brand’s comprehensive 5-year/unlimited km new vehicle warranty, Assured Service Pricing and Pre-Paid Service Plans remaining unchanged.
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